Shipping and Delivery Policy
- Shipping: All orders within the UAE shall be delivered free of charge. We are also currently working on setting up international shipping services, and hence, all shipping costs shall be calculated based on your country of destination and shall be added to your total invoice bill.
- Taxes and Duties: All customers are responsible to settle any applicable taxes and duties either within the UAE or offshore in their resident countries. For international countries, it’ll be rather difficult for us to estimate the chargeable fees.
- Delivery time: All of our pieces are handmade and custom-made to order, and hence to ensure that sufficient care and attention to quality is taken, all orders should be fulfilled within a max. period of three weeks. However, in most instances, our average delivery time is mostly 7-10 days. Moreover, for any orders, please feel free to contact us by email firstname.lastname@example.org.
We are not responsible for items damaged or lost in transit, and thus we do not refund shipping charges on returned items.